5.4 Resolve Payment Exception and Make Changes

4.3.1.2 CC&B Manage Workstation Cashiering : CC&B Manage Workstation Cashiering Detailed Process Model Description : 5.4 Resolve Payment Exception and Make Changes

5.4 Resolve Payment Exception and Make Changes

Reference: Manage Workstation Cashiering Process Model - Page 1 for the business process diagram associated with this activity.

Actor/Role: CSR

Description: Based on established business rules, the CSR or Authorized User investigates possible solutions or workarounds for the missing or incomplete information.